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Tag Archive: SLA

Enterprise content management in the cloud

True enterprise content management reliability in the cloud and what went wrong at Box yesterday

Posted on 23 May, 2012 by in Huddle news | 1 comment

Box and Google have had major service outages recently. While there’s no such thing as 100% uptime, Huddle’s money-back SLA guarantees 99.9% uptime. Here’s how.

Microsoft Cloud Applications

The importance of being up: Part II

Posted on 19 Aug, 2011 by in Huddle news | Leave a comment

Just over a month ago I wrote a post on the importance of being up, following the embarrassing three hour outage of Microsoft’s BPOS service just before the launch of Office 365. I closed the post questioning whether Office 365 would tarnish the Microsoft cloud applications reputation for providing reliable cloud applications. Well, as of Wednesday (August 17th)… Read more

99.9 cloud uptime

The importance of being up

Posted on 27 Jun, 2011 by in Huddle news, SharePoint | Leave a comment

Last week saw two notable security and uptime snafus. Firstly, cloud sync and backup startup DropBox left a gaping security hole in their application after a product upgrade last weekend. According to The Register, a bug in DropBox’s authentication system enabled anyone to log into any account and access their content. This was fixed after… Read more

Huddle's uptime

Four nines uptime

Posted on 27 Feb, 2009 by in Huddle news | 2 comments

At Huddle we take the availability of our service very seriously. Users of Huddle rely on our site to be able to do their work and collaborate with their team on a daily basis and any outage, however brief, could disrupt their working day. We also have a global user base, which means that there… Read more