Case studies

"I don't think we could operate without Huddle. Our volunteers love it, it makes us more efficient and we have a higher level of accessibility," said Bright One founder Ben Matthews.

Having 11 workspaces currently, Bright One holds documents like press releases, target media lists and other core communications materials in Huddle. One of the primary business benefits cited by Bright One is that Huddle has encouraged better collaboration between volunteers on living documents.

"More people are likely to get involved with working on living documents because it's so easy in Huddle. The online editing and commentary functions are so easy - and we can brainstorm over the whiteboards and wikis. I have noticed better collaboration as a result of having this tool," explains Matthews.

Much of the work that Bright One volunteers have been involved with has made a real difference to the world. Some of the projects include Pants to Poverty, an ethical trade organisation that manufactures undergarments in the developing world with fair trade agreements, and Refugee Week, dedicated to demonstrating the positive impact refugees have on the UK. Bright One also works with Junction49, a Time-Bank project created to enable young people aged 16-25 years old to share and develop ideas to make a difference, both online and offline.

"We are here to change the world. Keeping operational costs at a minimum is part of our ethos so charities can access the same first class business services as a full service agency would provide. Keeping our virtual office in Huddle has been a huge effciency driver for us. When you add the benefits it brings in terms of improving collaboration, Huddle has become central to our day-to-day operations. We couldn't make the difference we are making without it," said Matthews.