Huddle » Knowledge management

Knowledge management

Unlock your content

Due to numerous document repositories and information gate keepers, there can often be a fragmented flow of information across the organization. Content and knowledge is often locked away on people’s laptops or desktops, buried in their inboxes or hidden in piles of paper on their desks.

With Huddle, information can be stored centrally and made accessible to anyone who needs it. Consequently, knowledge flows more freely and efficiently across the organization. Rather than having to wait for someone to return from holiday, a meeting to be set-up, attachments to be sent via email or access to in-house networks to be approved, people can simply log in to Huddle.

Knowledge Management Customer BIFM

“All the required documentation is in a central place and we don’t have to worry about large attachments crashing our email systems or landing in our junk box. I can now set granular permissions and know that only the relevant people can view or amend certain documents.”

Linda Hausmanis
Head of Qualifications

Why choose Huddle?

  • Comprehensive
    All work tools in one place. File sharing, project collaboration and content management.
  • User Adoption Guarantee
    We guarantee that within 90 days 100% of your initial user groups will be trained and using Huddle actively – or we will refund a full three months subscription value. Learn more
  • Security
    Guaranteed uptime of 99.9% and good enough for 90 per cent of the British Government.
  • Customization
    Our product, your brand. Customize your Huddle and workspaces.
  • Support
    We make sure all of our customers know how to use Huddle to its full potential. Webinars and lunch & learn sessions included.

Features

  • Secure file sharing
  • Desktop file sync
  • Online file viewer
  • Audit trail and version history
  • People management
  • Task management tools
  • Whiteboards and discussions
  • Mobile apps

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How does Huddle work?

Central knowledgebase

By uploading all relevant information into a workspace, you can ensure that content is no longer locked away on people’s devices, hiding in paperwork on their desks or stored in their head. Keep company policy documents, holiday records, expenses sheets and supplier information in one secure workspace, for example. Organize content with your own folder and sub-folder structure and notify all team members as soon as content is uploaded, edited or commented on.

Access information from anywhere

In today’s daily life, we deal with a huge amount of data and information that needs to be managed by knowledge management software. Being cloud-based, Huddle can be accessed from anywhere with an internet connection. Whether you are travelling to and from meetings, working from home or working from a different office, you can access all the information you need.

Information you need and your fingertips

Huddle’s simple navigation, shortcuts and organized content areas, such as the folder and sub-folder structure, enable you to find the information that you need, faster. The powerful search engine looks within the text of uploaded files so that you can always find required content.

Keep up-to-date

If you or a colleague has uploaded a new document or commented on content, everyone can be immediately notified. Audit trails ensure that there is never any doubt over which is the latest version of a document.

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