Huddle Adoption Guarantee
100% adoption across the enterprise in 90 days or your money back
User adoption is key to positive ROI
One of the biggest concerns when deploying any new enterprise application is user adoption. Huddle has been proven to have the highest adoption rates in the industry, up to three times higher than SharePoint.2
We are so confident in the successful take-up of Huddle within your user community that we offer a unique Adoption Guarantee. The Huddle Adoption Guarantee is an industry first.
We guarantee that within 90 days 100% of your initial user groups will be trained and using Huddle actively – or we will refund a full three months subscription value.3
How does Huddle ensure high user adoption?
Terms and conditions
1, 2 Huddle adoption rate of 90% across active customer sites is three times higher than a typical adoption rate of SharePoint – 32%.
3 The Huddle Adoption Guarantee is applicable only to the Success Guarantee Plan. Huddle’s Customer Success team requires the co-operation of internal and external user groups in order to provide training services as purchased. Claims for refunds must be made in writing to your Customer Success Manager or to firstname.lastname@example.org after the first 90 days of the initial contract period. If the Huddle Adoption Guarantee is exercised, Huddle will refund a maximum amount equivalent to 3 months of the annual contract value; payment for remaining contract months will still be required.
4 According to the latest Huddle customer survey, April 2011.