Information Age recently provided a great overview of Gartner’s 10 most important technology trends for government in 2015. The trends outlined by Gartner help CIOs and IT leaders assess critical strategic technologies and plan their enterprises’ or agencies’ IT roadmaps.

Further, technologies that enable new service models must be top of the list for digital government organizations as they prioritize technology investments.

The trends are set against a backdrop of a forecasted 1.8 percent decline in spending by governments worldwide on technology products and services. Gartner Research Director Rick Howard noted that organizational culture, legacy IT systems and business processes, stretched IT budgets, and stressed that the lack of critical IT skills are among the inhibitors for government CIOs when evaluating and selecting new technology or sourcing options.

Two of the trends in particular caught our eye. The first is the Digital Workplace, with Gartner stating that the government workforce of the future will be populated with digitally literate employees, from frontline workers to top-level executives, and as a result work environments will need to be more social, mobile, accessible and information-driven. At Huddle we have seen the desire for this change grow over the last several years within our customer base, and, in the last two years in particular, have started to see some significant steps forward in many areas of the Public Sector.

The digital literacy of the vast majority of people under 40, and a good deal of those over that age, is not in question. Today’s smartphones are hugely sophisticated tools, yet even a child can understand the key functions. The challenge is for the workplace environment to catch up with the skills of its employees by providing flexible and collaborative digital tools that enhance productivity while reducing cost. It’s the ‘work smarter not harder’ goal – an often-used phrase that has yet to be surpassed for brevity and accuracy.

The second trend is the role of the Hybrid Cloud in IT, which Gartner says is offering government CIOs a new operating model that supports their IT departments’ ability to combine their own infrastructure or private cloud with external, public cloud-based environments.

The cost effectiveness of cloud solutions alone makes them an obvious choice for accountable governments looking to make the most efficient and productive use of taxpayers’ money. Remember there is no such thing as ‘government’ money – it’s “our,” the taxpayers’, money that is being spent! To exploit the full potential of the cloud, Gartner says that government CIOs will need to reposition their IT organizations from being full-service providers of IT services to being their agencies’ preferred brokers and managers of services offered predominantly through the cloud.

At Huddle we already have a number of government clients that have realized the potential of cloud collaboration, and are benefiting from its transformational effects. The U.K. Government’s largest department the DWP, the FCO, the Ministry of Justice, the Education Funding Agency, and many U.S. Government Departments are just some of the agencies who are leading the way on Gartner’s trends simply by utilizing the power of Huddle. Learn more about about how our government customers are using Huddle.


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