As one of the world’s most accurate forecasters, Met Office creates in excess of 3,000 tailored forecasts and briefings every day, using more than 10 million weather observations. These are then shared with a wide range of UK and global customers, including the UK Government, armed forces and commercial businesses. This task is no small feat and carries its own set of unique challenges; however one of the most avoidable challenges was ineffective content collaboration.

Before Huddle, efficient collaboration both internally and with customers was problematic. With more than 2,000 employees in 60 locations globally, ensuring accurate version control was unnecessarily time-coming and risked impacting productivity. Communication with customers also turned into an added challenge as large, complex files became difficult to share over email or even FTP.

The Met Office is also a Trading Fund within the UK Government’s Department for Business, Innovation and Skills, which meant they also faced the added pressure of needing to operate on a commercial basis under set targets. An alternative way of working was required, and quickly.

“We had to find a better way of working, which would increase our productivity and maintain our data security and accuracy,” said Senior IT Practitioner Michaela Drummond.

Recommended by the Met Office IT team, who had been introduced to the cloud collaboration solution by a client, Huddle proved to be both user friendly and secure.

“Key selling points for us were Huddle’s high levels of security, remarkably wide adoption across the UK government, and also because Huddle works seamlessly across both Mac and PC formats,” said Drummond.

“Huddle did a great job in meeting our user requirements,” Drummond continued. “With its easy set-up, excellent interactive training and superb file management, Huddle continues to provide an essential means of communication and has proved to be an invaluable tool and a huge support for the Met Office.”

With Huddle, Met Office can now share vital data amongst stakeholders, including real-time updates, without having to maintain complex mailing lists and worry about data breaches. On top of this, Huddle’s user-driven design has also been effective in helping Met Office meet the targets for their flexible working programme, which encourages staff to work from home or spend time in different parts of the organisation. Staff can use the desktop and mobile apps from Huddle, meaning they have the opportunity to choose where they work, which in turn eases desk space, car parking and travelling time.

Today, Huddle makes it possible for everyone in the organisation is remain fully up-to-date and able to participate and add value without restriction – no matter where they are located, or what device they may be using. This is a vital function.

“This flexibility drives productivity and collaboration as up-to-date documents are always readily accessible and the team members can all input equally well without the restriction of whether they are in the office or not. It is functionality such as this that has led to excellent user feedback, and an adoption rate that is driven through word-of-mouth recommendation throughout the Met Office – the very best endorsement that a technology such as this can receive!”

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