Why business transformation can’t happen (successfully) without great enterprise collaboration | Huddle

A desire to increase revenues, lower costs, and delight clients is hardly a new concept; indeed, it’s the foundation for any successful business. However, that doesn’t mean it’s easy to achieve. Business transformation programs often fall short, with siloed initiatives delivering only temporary gains. An article published by McKinsey & Company, exploring “the next generation operating model for the digital world”, explains the challenge.

“Companies know where they want to go. They want to be more agile, quicker to react, and more effective. The problem is that while most companies are trying to get better, the results tend to fall short: one-off initiatives in separate units that don’t have a big enterprise-wide impact; adoption of the improvement method of the day, which almost invariably yields disappointing results; and programs that provide temporary gains but aren’t sustainable.”

 

"It’s simply too hard for stakeholders to think holistically”

 

For most businesses, organizational design will mean a number of separate initiatives running concurrently across the business. Some will be improving discrete internal processes, while others explore outsourcing opportunities and digitization. Unfortunately it’s simply too hard for many of the stakeholders within these initiatives to think holistically, or to have visibility over colleagues’ efforts. Instead it’s left to the executive sponsor and their team to try and coordinate effort, balance activity and understand how each of these efforts interact with one another. 

This is where enterprise collaboration tools like Huddle deliver enormous value. Poor outcomes are often the result of poor cross-functional communication. It’s that simple. Collating stakeholder feedback, managing document versions and picking through email chains to identify commits; all of this causes confusion and delays. 

Using Huddle, the organization can very quickly build a collaborative project workspace. Participants from across the business – regardless of location - are able to use the workspace not only to work together on project documents, but also to share comments and track progress. For leaders, Huddle ensures all key activity happens in one secure location, providing greater visibility over activity. And, because Huddle is cloud-based, updates are always synchronized to participants’ devices, so they always have access to the latest content, tasks and communications. 

It means teams, whether organizationally or geographically dispersed, can work together easily. Huddle becomes a hub of activity – so everyone spends less time organizing documents and tasks, chasing approvals, and hunting for updates in email – and more time delivering exceptional results. 

 

“Poor outcomes are the result of poor cross-functional communication”

 

However, it’s not just efficiency that’s important; from a governance perspective, Huddle plays an important role too. Because shareholder value relies on the success of a company-wide transformation project, maintaining a full audit trail of activity and approvals is going to be vital. However, with billions of emails sent every day, data retention has become an increasing problematic challenge and many companies are finding themselves non-compliant with local regulations for data retention. 

Instead, because every document in Huddle has its own auditable comment stream, it’s easy to trace approvals, document versions, and comments in one place. From initial board sign-off to ongoing performance reports. 

Transformation projects cannot be siloed activities; they must be collaborative by nature. And so, having convinced their peers that organizational change is required, it’s on senior leaders to deploy the tools a business needs to work more holistically. It’s the only way to achieve the agility required for success.  

To learn more about Huddle, and how it can help executive teams to work more efficiently and securely, visit https://www.huddle.com/teams/executive-team/

 

 

 

 

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